laravel-helpdesk maintained by masterix21
Laravel Helpdesk
A comprehensive helpdesk solution for Laravel applications with ticket management, SLA monitoring, knowledge base, and automation workflows.
❤️ Support This Package
Hey there! 👋 If this package saves you time or helps your business, consider buying me a coffee (or maybe a pizza? 🍕).
Your support keeps me motivated to maintain this package and create more awesome open-source tools for the Laravel community!
Every sponsor gets a virtual high-five and eternal gratitude! 🙌
📚 Documentation
Full documentation is available in the docs directory.
Installation
composer require masterix21/laravel-helpdesk
php artisan vendor:publish --tag="laravel-helpdesk-migrations"
php artisan migrate
php artisan vendor:publish --tag="laravel-helpdesk-config"
Quick Start
use LucaLongo\LaravelHelpdesk\Facades\LaravelHelpdesk;
use LucaLongo\LaravelHelpdesk\Enums\TicketStatus;
// Create a ticket
$ticket = LaravelHelpdesk::open([
'type' => 'product_support',
'subject' => 'Cannot access dashboard',
'description' => 'Getting error when trying to login...',
'priority' => 'high',
]);
// Transition status
$ticketService = app(TicketService::class);
$ticketService->transition($ticket, TicketStatus::Resolved);
See the documentation for detailed usage and configuration options.
Testing
composer test
Changelog
Please see CHANGELOG for more information on what has changed recently.
Contributing
Please see CONTRIBUTING for details.
Security Vulnerabilities
Please review our security policy on how to report security vulnerabilities.
Credits
License
The MIT License (MIT). Please see License File for more information.